Returns & Refunds

Returns & Refunds

Although are very confident of our Products and ensure you satisfactory but also want you to be happy with your purchase.

We understand that sometimes the item might not fit properly so we accept returns on clothing within 3 working days from the day of delivery to our physical location which is Styleconnection, The Avenue, Second Avenue, Nyali, Mombasa

A returns request must be made prior to returning any goods stating the reason for the return.

Return will be at your expense and is not refundable by us unless the returned item is faulty, damaged or incorrectly sent. Delivery of returns will be made at your own cost.

We do not accept returns on Undergarments, cosmetics and jewelry due to hygiene reasons.

We do not accept returns on items on SALE.

Unwanted goods must be returned in the exact condition sent and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged.

To arrange for a return, please email us at info@styleconnection.co.ke or call us on 0717077775. 0731077775